What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
Should you be placing an order, we also share your address details with delivery companies/couriers in order to deliver said order.
We use your information collected from the website to personalise your repeat visits to our website.
We will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal processor for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals.
Personalise It will not share your information for marketing purposes with companies outside the
Personalise It business.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please Email us at the following address. We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Security of your personal data
We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
We accept the following methods of payment:
Visa, Mastercard, Maestro, American Express via PayPal.
Payment will be taken from your account at the time of order.
The credit/debit card that is being used for the purchase must be yours. All credit/debit card holders will be subject to the usual validation checks and authorisation by the card issuer. In the event of your card issuer refusing payment, Personalise It Ltd will not be liable for any delay or non-delivery of your order. In any event, we reserve the right to cancel your order.
By placing an order on our website, you guarantee that the payment details you have provided to us are both valid and correct. You also guarantee us that when the order is accepted and processed by us, payment will be made in full. When placing an order on our website, if the billing address and delivery address are the same, you are confirming that you are the person referred to in the delivery address details. Otherwise, you confirm you are the person referred to in the billing details.